The cookies we mean here are definitely less tasty and contain significantly fewer chocolate chips than the cookies that spring to mind. However, it is important to be aware of them, too.

Cookies are small files which your computer, tablet or smartphone saves when you browse the Internet. They may be read only by the websites or applications they come from.

Among other useful functions, these tiny files make it possible for you to access websites without the need of logging in each time you open a website.

What do cookies help us do?

By allowing us to use cookies on our website, you make it possible for us to ensure:

  • quicker and smoother browsing;
  • easy access and use without the need to enter information multiple times;
  • useful additional functions such as “recently viewed” or shopping cart;
  • conducting performance analyses to improve your shopping experience;
  • that only appropriate and interesting ads are displayed.

What types of cookies do we use and why?

Session cookies are files that are saved only for the duration of your session. They are frequently necessary to use a website. Session cookies expire with the end of a session. Some functional cookies may be also session cookies. Session cookies enable, for instance, the use of the shopping cart or the “recently viewed” functions, or facet search.

Persistent cookies are files that last longer than the session on any of our applications. These cookies are often placed by third party applications that we work with in order to provide improved services. For example, cookies placed by our website testing software allow us to ensure continuous and consistent experience when using our website.

Examples of persistent cookies

Analytical Cookies are files that allow us to see how you interact with our website. In this way, we may provide a better shopping experience to you and others in the future.

Here are some examples of types of information we collect:

  • anonymised IP addresses;
  • pseudonymised personal data;
  • browser type and version, device category, screen resolution, operating system;
  • the address of the page from which our website was accessed, information on the pages you visit and the duration of your visit to our website.

Advertising cookies allow us to display ads that are relevant to your shopping experience. These cookies enable us to obtain information concerning:

  • the products you viewed but did not buy;
  • the level of order finalisation you reached;
  • the ads that were displayed;
  • the ads that you clicked;
  • whether you re-visited our website after an ad has been displayed or clicked on.

Can I disable cookies?

You can change the settings of your browser so that it doesn’t save cookies when you browse the Internet. Remember that, without cookies, the websites you visit may not work the way they were intended to. Follow the instructions below to delete all cookies saved on your computer, tablet or smartphone.

Google Chrome

To delete cookies saved by Google Chrome, click on the icon with three lines or three dots, select History and then Clear Browsing Data. Make sure that the cookies box is selected.

Mozilla Firefox

To delete cookies and browsing history in Mozilla Firefox, click on the icon with three lines, select Options, then Privacy and Security, and then Clear Your Recent History. Make sure that the cookies have been deleted, too.

Safari

To delete cookies and browsing history in Safari, go to the menu at the top of the window and select Safari, then Settings, Preferences, Privacy, and Delete All Website Information.

Internet Explorer / Edge

To delete cookies and browsing history in Internet Explorer (Edge), click on the gear icon in the top right corner of the window. Next, select Internet Options, and then Delete in the Browsing History section. Make sure that the cookies box is selected.

If you would like to obtain information concerning the data currently stored by us concerning you, your account or your orders, as well as in case of any issues regarding your personal data, please contact us at [dpo@euroflorist.com].

Fine print

Our promises

  • We will never collect your sensitive data or personally identifiable information without your knowledge or consent.
  • We employ security measures protecting information from unauthorised access, loss, destruction or damage.

Please note: no Internet data transmission is 100% safe. We undertake reasonable actions to ensure data protection, but we cannot guarantee full security.

  • We will protect your information for as long as it is required by the law. They will be disclosed only if we sell our shares or if we’re obliged to do so by the law.
  • You are entitled to receive a copy of your personal data currently stored by us. Send your requests to [dpo@euroflorist.com]. We will reply within 72 hours with all currently available information.
  • You are entitled to request erasure of all your personal data currently stored by us in line with your right to be forgotten.
  • If we introduce any significant changes to our privacy policy, we will undertake reasonable actions to inform you of such changes.
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